Business IT SupportLondon, Berkshire & Surrey
Verge Tech Solutions provides business IT support for London small and medium-sized businesses. Managed IT packages from £299 per month cover proactive monitoring, Microsoft 365, backup, cybersecurity and on-site engineer response. Each engagement is owned by a named senior engineer — Microsoft and CompTIA certified — with enterprise IT experience behind the team. Fixed monthly price, 4-hour SLA, no surprises.
50+
SMEs supported
M365
Cert. team
£299
From / month
4.9★
Google Reviews
1.Book a discovery call
Tell us about your business and your current IT setup.
2.Environment audit
We review your systems and send a fixed monthly proposal within 48 hours.
3.Managed IT from day one
Onboarded in under two weeks. Fixed monthly fee, your dedicated senior engineer.
Find your fit
Which package suits your business?
Answer three questions — takes 20 seconds.
Team size
Biggest IT headache
Support preference
Business IT support in London
Enterprise engineering delivered with small-business agility
A small business should not have to choose between a faceless national IT provider and a one-person outfit with no depth. Verge Tech Solutions gives London SMEs the standards you would see in a properly run enterprise environment: documented setups, proactive monitoring, proper backups, Microsoft 365 security baselines, Microsoft and CompTIA certified delivery. And every engagement is owned by a named senior engineer — the person you spoke to at booking is the one fixing it.
Managed IT clients get a fixed monthly fee from £299/month ↓, a 4-hour response SLA and on-site engineer visits as standard. Ad-hoc clients get £80 per hour on-site, £50 per hour remote, with no call-out fee in West London and no minimum commitment.
Who we support
Matched to the size and stage of your business
Packages scale with headcount. A five-person start-up has very different needs from a thirty-person clinic with multi-site clinical software, so the cover is priced accordingly.
Micro teams (1–5 users)
Start-ups, consultancies and family-run firms that need proper IT without the overhead of a dedicated person. Essential package typically fits.
Essential · £299 per month
Growing SMEs (5–15 users)
Dental practices, law firms, estate agents, design studios and independent schools. Most go on to a managed Business package with monthly on-site visits.
Business · £499 per month
Established businesses (15+ users)
Multi-location operations with complex setups: Active Directory, hybrid Microsoft 365, Cyber Essentials Plus, compliance obligations. Enterprise package with dedicated account manager.
Enterprise · £799 per month
What we cover
Business IT services
Every area below has its own detailed page with inclusions, pricing, the software we use and FAQs.
Managed IT services
Monthly IT management for SMEs. Proactive monitoring, patching, security, backups and a 4-hour response SLA.
Small business IT support
Practical support for 1-25 user teams: Microsoft 365, laptops, Wi-Fi, backups, printers and cybersecurity basics.
Ad-hoc IT support
One-off remote or on-site support when you need help without a monthly contract.
On-site IT support
Engineer visits for office Wi-Fi, printers, networks, laptops, desks, meeting rooms and hardware faults.
Remote IT support
Fast, secure remote sessions for Microsoft 365, email, printers and software faults. No call-out required.
Computer networks
Business Wi-Fi, structured cabling, UniFi installs, firewalls and VPN for remote workers. Offices of all sizes.
Business email setup
Microsoft 365 email, domain migration, shared mailboxes and spam filtering that actually works.
Microsoft 365
Entra ID, Intune, SharePoint, Teams, OneDrive and conditional access. Built and run by Microsoft & CompTIA certified senior engineers.
Microsoft 365 migration
Email, domain, OneDrive, SharePoint, Teams and MFA migration for small businesses moving into Microsoft 365.
Cloud data backup
Proper third-party backup for Microsoft 365, servers and NAS. Recovery tested quarterly so it actually works.
Business computer setup
New laptop and PC rollouts for teams. Windows, Microsoft 365, apps and data migration from old machines.
Office printer support
Brother, HP, Canon, Epson, Xerox, Ricoh. Network print, scan-to-email and drivers that stop breaking.
Business WiFi installation
Site survey, access point design and installation using Ubiquiti UniFi and TP-Link Omada. Guest networks, WiFi 6/6E.
Data cabling installation
Structured Cat6, Cat6a and multimode fibre cabling for offices, clinics and commercial premises. Clean installs, every run tested.
Packages
Fixed monthly pricing
Three tiers covering most London SMEs. Pricing includes everything listed; we add nothing monthly that you have not agreed up front.
Essential
Core IT support for small teams. Great for 1–5 users.
- Remote IT support (business hours)
- Endpoint monitoring & patching
- Antivirus & threat protection
- Monthly health report
- Email & Microsoft 365 support
Business
Full IT management for growing businesses. 5–15 users.
- Everything in Essential
- On-site visits (up to 2/month)
- Network monitoring & management
- Backup & disaster recovery
- Priority response (4-hour SLA)
- Cyber Essentials guidance
Enterprise
Dedicated IT management for established businesses. 15+ users.
- Everything in Business
- Unlimited on-site visits
- Dedicated account manager
- vCIO strategic planning
- 2-hour emergency SLA
- Cloud migration support
- Compliance & security audits
Industries
The sectors we know well
Dental practices
Clinical software, imaging systems, HIPAA-style patient data protection.
Law firms
Document management, Lexcel-aligned security posture, email encryption.
Estate and lettings agents
CRM integrations, mobile working, secure file sharing with solicitors.
Independent schools
Safeguarding controls, classroom Wi-Fi, Entra ID student and staff identity.
Design and creative studios
Fast NAS storage, big-file handoffs, Mac and Windows workstations side by side.
Professional services
Accountancy, consulting, PR and marketing. Mobile working and client data protection.
Where we work
Business IT support across London and the Home Counties
On-site visits with no call-out fee across Central, West and North London, plus Berkshire and Surrey. Remote support is available UK-wide.
Security and compliance
Taking UK SMB cybersecurity seriously
The UK government’s Cyber Security Breaches Survey has repeatedly found that around half of UK businesses identify a cyber-attack each year, and that small businesses are often the softest target because they assume they are too small to matter. They are not. The work below sits inside every managed contract we run.
Cyber Essentials guidance
We set up the controls you need for Cyber Essentials certification, then help you through the application.
UK GDPR posture
Data Protection Impact Assessments, encryption at rest, sensible retention and incident response plans.
Microsoft 365 secure baseline
MFA everywhere, conditional access, Intune device compliance, ransomware-tolerant backups.
Incident response plan
An agreed runbook for if something does go wrong. Phones answered, clear escalation, cause analysis.
Who runs your IT
An engineer, not an account manager
Noman Maqsood
Lead IT Engineer
Lead engineer at Verge Tech Solutions. Heads a team of Microsoft and CompTIA certified engineers delivering IT support, computer repairs, networking and managed IT for businesses and homes across London, Berkshire and Surrey.
Meet our engineersMost business IT providers have a support desk, an account manager and a second-line engineer. Three handoffs before anyone touches your problem. Verge Tech Solutions deliberately does not. You get one named senior engineer who owns your environment end-to-end. The engineer who answers your call is the one who designs your setup and the one who responds when something breaks.
The trade-off is that we do not scale to thousand-seat enterprises. We run about 50 SMEs at a time. What you get instead is context: the engineer knows your business, knows your people, knows which printer is the one that always causes trouble. When you call, you do not have to explain anything from scratch.
FAQs
Business IT support, answered
How much does business IT support cost in London?+
Do you only do managed IT or will you take on one-off projects?+
Can you take over an existing IT provider?+
What response times can we expect?+
Are you Microsoft certified?+
What if we are not in central London?+
Get a fixed IT proposal
Every new client starts with a free scoping call: your business, your environment, what is working, what is not. Proposal follows within 48 hours with a fixed monthly price.
Mon to Fri 8am to 6pm, Sat 9am to 5pm