Home AV Setup in London, Berkshire and Surrey
New TV, soundbar, projector, streaming box or Sonos system? We connect the kit, tidy the settings, link the apps and make sure the Wi-Fi can cope with streaming where the screen actually sits.
Best for
Households needing plain-English help with Wi-Fi, computers, email, printers, backup and online safety.
Pricing
AV setup from £80/hour · No call-out fee in West London
Response
Remote support for software issues, home visits for hardware, Wi-Fi and setup jobs.
Coverage
London, Berkshire and Surrey for home visits.
Why people book this
Home IT support should be patient, practical and jargon-free.
Verge Tech helps households with the technology that interrupts daily life: weak Wi-Fi, printers, slow laptops, email problems, virus warnings, data recovery, smart devices and new device setup. The work is explained clearly and paced properly.
No sound or wrong sound output
HDMI ARC, eARC, optical, Bluetooth and TV audio settings can conflict. We set the simplest reliable route.
Streaming keeps buffering
Often a Wi-Fi placement problem near the TV, not the streaming app itself. We test signal and speed at the screen.
Too many remotes and inputs
We label inputs, simplify source selection and show you the route for TV, streaming, console and soundbar.
What's included
Everything covered, in plain English.
A clear scope of work so there are no surprises after we arrive. Anything outside this list gets quoted before we start.
How it works
A clear route from problem to fix.
Check TV, audio, streaming boxes and Wi-Fi signal
Connect devices with the right HDMI, ARC or optical route
Configure apps, audio output and remote controls
Run a real streaming and sound test before handover
Transparent pricing
Clear routes, no hidden call-out fees.
Most jobs fit one of these three routes. You always see the price before work starts. Bigger jobs get a written fixed quote.
Remote session
£50/hr
Email, software, account and simple setup issues.
- Fast start
- No travel time
- Secure session
Most common
Home visit
£80/hr
Wi-Fi, printers, laptops, smart devices and repair checks.
- No call-out fee
- Plain-English help
- Same-day where available
Repair or setup
Quoted
Parts, data recovery, new devices and bigger home setups.
- Fixed quote
- Data protected
- Handover notes
Service detail
Friendly help without rushing the customer.
Home support is part technical work and part communication. We explain what changed, leave notes and make sure the household can carry on after the visit.
Wi-Fi, printers and devices
We fix weak Wi-Fi, offline printers, new laptops, smart devices and email issues across Windows, macOS, iOS and Android.
Safe, patient support
Older adults and less confident users get clear explanations without pressure, jargon or rushed handover.
Security and backup basics
We help with scam warnings, antivirus, browser pop-ups, password hygiene, account recovery and backup checks.
Who this is for
Built for real users.
If you recognise yourself in any of these, we've done the work before.
Handover
The setup is only finished when you can use it without us.
AV problems often come back because nobody knows which input, app or remote controls what. We leave the setup understandable.
Streaming apps
Netflix, Prime Video, BBC iPlayer, ITVX, Disney+, YouTube and other apps signed in and tested where possible.
Audio route
Soundbar, receiver or speakers set as the right output with volume control working from the best remote.
Wi-Fi check
Signal near the TV or projector tested, with mesh or wired options recommended if streaming is unstable.
Simple notes
Input names, remote control basics and reset steps written down for the household.
FAQs
Questions people ask before booking.
Can you mount my TV on the wall?
We focus on the setup, configuration and connectivity side of AV. For wall mounting we can recommend a trusted installer, or we can do the full setup once the mount is in place.
Can you connect my soundbar to my TV?
Yes. We set up soundbars via HDMI ARC, optical or Bluetooth and configure the audio output settings on your TV for the best result.
Can you set up a multi-room audio system?
Yes. We install and configure Sonos and other multi-room systems, connecting them to your Wi-Fi and setting up the app on your phone.
My streaming keeps buffering — can you fix it?
Usually yes. Buffering is almost always a Wi-Fi issue. We diagnose your network and improve signal to your TV, whether that means repositioning your router, adding a Wi-Fi extender or upgrading to a mesh system.
Can you set up streaming apps for an older relative?
Yes. We can sign in, arrange the home screen, simplify remotes where possible and leave written notes.
Can you connect a games console or Blu-ray player?
Yes. We connect consoles and players, set display/audio options and make sure the TV input names are clear.
Your team
Senior Engineers
Microsoft & CompTIA certified senior engineers
No call-out fee
In West London
Surrounding areas standard rate
Same-day
Where diary allows
Remote support starts in minutes
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View serviceReady to book?
Tell us what's broken, slow or worrying you.
We'll confirm whether remote or on-site support is the right first step, then agree the price before any work starts.