Senior engineers who answer the phone, arrive on time and fix the fault. One named engineer owns your job from first call to resolution.
Senior Field Engineer
Direct Technical Care
4.9★
Google rating
4.6★
Trustpilot score
£0
Call-out fee (local)
90-Day
Repair warranty
Most IT support breaks down through call-centre triage, rotating technicians and surprise invoices. We built Verge Tech around 4 direct engineering commitments.
You speak directly with a senior technical engineer on your first call. No call-centre triage or ticket dispatchers.
The senior engineer who takes your enquiry diagnoses, fixes, and tests the solution end-to-end. Zero handoffs.
Transparent rates agreed in writing before any tool or cable is touched. No hourly billing surprises.
Three-month workmanship guarantee with clear advice on backups and maintenance to stop repeat downtime.
Services Overview
Microsoft 365, network security, business Wi-Fi and proactive monitoring with named senior engineer continuity.
Managed tier
From £299/mo
Fast diagnosis for broken screens, swollen batteries, liquid damage, SSD upgrades and slow PCs. Fixed quote before work starts.
Guarantee
Fixed Diagnostic & Quote
Eliminate Wi-Fi dead spots, fix printer dropouts, remove viruses, and set up new laptops with patient, jargon-free explanations.
Rates
£35 / 30m · £85 / hr
We are trusted across London, Berkshire and Surrey for our speed, technical depth, and personal engineer accountability.
Urgent on-site engineering across West London and Thames Valley, with instant encrypted remote sessions UK-wide.
Microsoft and CompTIA certified technicians who speak plain English and take time to explain what changed.
Thorough fault inspection before any repair begins. You get a clear, agreed quote in writing before any parts or work proceed.
Simple 4-Step Process
No waiting around, no vague timescales. Here is what happens when you get in touch.
Tell us what is wrong. You speak directly with a senior engineer who confirms the next appointment.
We inspect the fault first. You get a clear, fixed quote in writing before any work starts.
One named senior engineer completes the job from start to finish. No handoffs, no half-measures.
Three-month workmanship guarantee with practical advice to prevent the issue returning.
Transparent Rates
Every job is quoted before tools touch hardware. The price you see is what you pay.
Remote support
£35/30 min
On-site support
£85/hour
Managed IT
£299/month
Verified Client Reviews
“Their team is not only knowledgeable but also incredibly responsive. They quickly resolved our wireless network issues and provided proactive maintenance that has kept our small business running smoothly.”
Syed J.A.
Small business owner
“We had WiFi issues and couldn't get anyone to come the same day. Then I contacted Verge Tech and a wonderful, professional and friendly young chap came within the hour. He fixed our problem and we were so very grateful.”
Christina
Home Wi-Fi support
“Was having some issues with my CPU and GPU overheating and managed to reapply all the pastes and fix heating pads at a very reasonable price. He came to my home to pick and deliver back my laptop in the same day.”
Ferdinand M.
Laptop repair, London
Service Area
Remote support is available UK-wide. On-site engineering covers the areas below with £0 call-out fees.
On-site Deployment Map
Fast engineer dispatch routes along the M4 corridor, West London boroughs, and North/Central commercial hubs.
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Read guideCall now or book online. Same-day appointments subject to engineer diary.
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