IT Support across London, Berkshire & Surrey

IT Support & Cybersecurityfor Business & Home.

Senior engineers who answer the phone, arrive on time and fix the fault. One named engineer owns your job from first call to resolution.

★★★★★ 4.9 Google·4.6 Trustpilot·Upfront Quotes·90-Day Warranty
Verge Tech senior IT engineer helping a business client in a London office

Senior Field Engineer

Direct Technical Care

London & Berkshire
Accredited Standards:Microsoft 365 CertifiedCompTIA Network+ & Security+Cyber Essentials ReadyApple Mac DiagnosticsUbiquiti & Cisco Meraki

4.9★

Google rating

4.6★

Trustpilot score

£0

Call-out fee (local)

90-Day

Repair warranty

The Verge Tech Standard

The difference is who owns your problem.

Most IT support breaks down through call-centre triage, rotating technicians and surprise invoices. We built Verge Tech around 4 direct engineering commitments.

01

Direct senior engineer access

You speak directly with a senior technical engineer on your first call. No call-centre triage or ticket dispatchers.

Direct engineer line
02

One named engineer per job

The senior engineer who takes your enquiry diagnoses, fixes, and tests the solution end-to-end. Zero handoffs.

Complete continuity of care
03

Fixed quote before work starts

Transparent rates agreed in writing before any tool or cable is touched. No hourly billing surprises.

£35/30m remote · £85/hr on-site
04

90-day warranty & prevention

Three-month workmanship guarantee with clear advice on backups and maintenance to stop repeat downtime.

Guaranteed workmanship

Services Overview

Support routes built for your situation.

Photographic animated containers with verified scopes and upfront pricing for businesses, device owners and households.
Business server infrastructure and managed IT network rack
Business IT & Teams1–25 Users

Managed IT & Business Support

Microsoft 365, network security, business Wi-Fi and proactive monitoring with named senior engineer continuity.

Managed tier

From £299/mo

Explore Business IT
Precision computer repair workbench with hardware components
Hardware WorkshopLaptops, Macs, PCs

Computer & Apple Mac Repair

Fast diagnosis for broken screens, swollen batteries, liquid damage, SSD upgrades and slow PCs. Fixed quote before work starts.

Guarantee

Fixed Diagnostic & Quote

See Repair Rates
Home IT and Wi-Fi mesh optimization at a workstation
Residential CareHome & SOHO

Home IT Support & Wi-Fi

Eliminate Wi-Fi dead spots, fix printer dropouts, remove viruses, and set up new laptops with patient, jargon-free explanations.

Rates

£35 / 30m · £85 / hr

Book Home Visit
Why Verge Tech

Why London businesses & residents choose us.

We are trusted across London, Berkshire and Surrey for our speed, technical depth, and personal engineer accountability.

Award-level response & same-day booking

Urgent on-site engineering across West London and Thames Valley, with instant encrypted remote sessions UK-wide.

Senior engineers, zero jargon

Microsoft and CompTIA certified technicians who speak plain English and take time to explain what changed.

Upfront quotes & 90-day warranty

Thorough fault inspection before any repair begins. You get a clear, agreed quote in writing before any parts or work proceed.

Verge Tech Apple Mac workstation setup with colorful modern iMac, MacBook Pro and Mac Studio in London

Simple 4-Step Process

From first call to problem solved.

No waiting around, no vague timescales. Here is what happens when you get in touch.

01

Call or book online

Tell us what is wrong. You speak directly with a senior engineer who confirms the next appointment.

02

Free diagnosis

We inspect the fault first. You get a clear, fixed quote in writing before any work starts.

03

Fix it properly

One named senior engineer completes the job from start to finish. No handoffs, no half-measures.

04

90-day warranty

Three-month workmanship guarantee with practical advice to prevent the issue returning.

Transparent Rates

Clear pricing before work begins.

Every job is quoted before tools touch hardware. The price you see is what you pay.

Remote support

£35/30 min

  • Microsoft 365 & email fixes
  • Software troubleshooting
  • Virus & malware removal
  • Account & security recovery
Book remote session
Most Popular

On-site support

£85/hour

  • £0 Call-out fee in local area
  • Hardware & laptop repairs
  • Wi-Fi & network installation
  • 90-day workmanship warranty
Book engineer visit

Managed IT

£299/month

  • Up to 5 users included
  • 24/7 Proactive system monitoring
  • Microsoft 365 & cloud admin
  • Dedicated senior engineer contact
Get a proposal

Verified Client Reviews

Real feedback from London clients.

4.6 on Trustpilot·4.9 on Google

Their team is not only knowledgeable but also incredibly responsive. They quickly resolved our wireless network issues and provided proactive maintenance that has kept our small business running smoothly.

SJ

Syed J.A.

Small business owner

We had WiFi issues and couldn't get anyone to come the same day. Then I contacted Verge Tech and a wonderful, professional and friendly young chap came within the hour. He fixed our problem and we were so very grateful.

C

Christina

Home Wi-Fi support

Was having some issues with my CPU and GPU overheating and managed to reapply all the pastes and fix heating pads at a very reasonable price. He came to my home to pick and deliver back my laptop in the same day.

FM

Ferdinand M.

Laptop repair, London

Service Area

We come to you across London, Berkshire & Surrey.

Remote support is available UK-wide. On-site engineering covers the areas below with £0 call-out fees.

West LondonSloughBerkshireKingstonRichmondMaryleboneSurreyEast LondonSouth LondonCentral London

On-site Deployment Map

Thames Valley & Greater London Reach

Fast engineer dispatch routes along the M4 corridor, West London boroughs, and North/Central commercial hubs.

✓ £0 Local Call-Out FeeSee full area list →

Ready to sort your IT properly?

Call now or book online. Same-day appointments subject to engineer diary.

Microsoft & CompTIA Certified
4.9★ Google Rated
020 3376 1140

Engineers Online

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