13 June 2026
Laptop Won't Turn On? A Same-Day Fix Checklist Before You Panic
Laptop won't turn on? Work through this step-by-step checklist of the most common causes and fixes, and learn when it is time to call a repair engineer.
Read guideSame-day IT support across London, Berkshire & Surrey
IT support London, done properly.
Senior engineers who answer the phone, arrive on time and fix the problem. No call centres, no ticket queues, no surprise bills.
Microsoft certifiedCompTIA certifiedNo fix, no feeSame-day service
4.9Google rating
4.9★
Google rating
4.6★
Trustpilot score
£0
Call-out fee
2hr
Avg response
Sound familiar?
The problems most IT companies leave unsolved.
We built Verge Tech to fix exactly these three frustrations.
Waiting hours for a callback.
Most IT companies put you in a queue. We pick up the phone and get to you the same day — no ticket numbers, no call centres.
A different engineer every time.
You end up re-explaining the same problem to someone new. At Verge Tech, one named senior engineer owns your job from first call to fix.
Surprise bills after the work.
We quote before we start. Remote support from £50/hour, on-site from £80/hour — confirmed in writing before a single cable is touched.
What we do
Choose the right support route for your situation.
Whether you run a business, need a laptop repaired or want home IT help — we have a clear path to the right engineer.
How it works
From first call to fixed, every time.
No waiting around, no vague timescales. Here is what happens when you get in touch.
01
Call or book online
Tell us what is wrong. We ask the right questions and confirm a slot the same day.
02
Free diagnosis
We check the fault first. You get a clear quote before any work starts — no surprises.
03
Fix it properly
One senior engineer handles the job from start to finish. No handoffs, no half-measures.
04
3-month warranty
Every repair comes with a three-month workmanship guarantee. If it fails, we come back.
Transparent pricing
Clear rates before we start. No hidden costs.
Every job is quoted before work begins. The price you see is the price you pay.
Remote support
£50/hour
- Microsoft 365 fixes
- Software troubleshooting
- Account & email issues
- Security checks
Most popular
On-site support
£80/hour
- Hardware repair
- Wi-Fi & network setup
- On-site diagnosis
- No call-out fee
Managed IT
£299/month
- Up to 5 users
- Proactive monitoring
- Microsoft 365 admin
- Same-day response SLA
What clients say
Real feedback from real customers.
Honest, plain-speaking IT support across repairs, Wi-Fi, networks and managed IT. Real reviews from clients across London, Berkshire and Surrey.
4.6 on Trustpilot· 4.9 on Google
“Their team is not only knowledgeable but also incredibly responsive. They quickly resolved our wireless network issues and provided proactive maintenance that has kept our small business running smoothly.”
Syed J.A.
Small business owner
“We had WiFi issues and couldn't get anyone to come the same day. Then I contacted Verge Tech and a wonderful, professional and friendly young chap came within the hour. He fixed our problem and we were so very grateful.”
Christina
Home Wi-Fi support
“Was having some issues with my CPU and GPU overheating and managed to reapply all the pastes and fix heating pads at a very reasonable price. He came to my home to pick and deliver back my laptop in the same day.”
Ferdinand M.
Laptop repair, London
Service area
We come to you across London, Berkshire and Surrey.
Remote support is available UK-wide. On-site visits cover the areas below — no call-out fee.
See full coverage mapWest London
Slough
Berkshire
Kingston
Richmond
Marylebone
Surrey
East London
South London
Tech news and guides
Practical fixes and IT advice from the Verge Tech team.
Fresh troubleshooting guides, business IT notes and repair advice. Start with the newest posts, or browse the full archive.
View all posts
13 June 2026
Cyber Essentials Checklist for Small Businesses: What to Fix Before You Apply
A plain-English Cyber Essentials checklist for UK small businesses. The five controls, what assessors check, and how to fix the common fails before you apply.
Read guide
13 June 2026
Windows 10 End of Support: You're Past the Deadline, Here's What to Do Now
Windows 10 support ended in October 2025. If you are still running it in 2026, here is what UK businesses and home users should do now, from ESU options to upgrading to Windows 11.
Read guideLooking for an older fix?
The blog archive has Windows, Microsoft 365, Wi-Fi, Mac and cyber security guides migrated from the old site.
Ready to sort your IT properly?
Call now or book online. Same-day slots available. No call-out fee.