Remote and on-site help. No monthly contract required.
IT support in London, when something stops working.
A laptop that will not start. Wi-Fi dropping out. Staff locked out of Microsoft 365. Tell us what is happening and a senior engineer will diagnose it, agree the cost and fix it remotely or on site across London, Berkshire and Surrey.
4.9 on Google35+ reviews
4.9 on Google
35+ Google reviews
One named engineer
From diagnosis to fix
Remote from £35
Per 30-minute session
90-day warranty
On our workmanship
Choose the problem, not a package
Start with what has stopped working.
You do not need to know the technical name for the fault. Pick the closest situation and we will work out whether remote support, a visit or a repair is the right next step.
Browse every business IT serviceRecent work
What the support looks like in practice.
West LondonAd-hoc business IT
Remote access restored without a support contract
A five-person architecture studio lost access to its NAS after an ISP router change. We repaired the VPN on site and completed the final user setup remotely.
Read the case studySurreyBusiness Wi-Fi
A dependable network for a busy hospitality venue
A site survey, new cabling and a UniFi network resolved point-of-sale dropouts and separated business traffic from guest Wi-Fi.
Read the case studyA clear next step
Know the plan before work begins.
- 1
Tell us what has stopped working
Call, message or book online. A senior engineer asks the questions needed to choose the right next step.
- 2
We diagnose the cause
We inspect the fault remotely or on site, then explain what is actually wrong in plain English.
- 3
You approve the cost
You receive a clear rate or fixed quote before repair work, parts or project changes begin.
- 4
One engineer completes the job
The named engineer who owns the work fixes it, tests it and explains what changed before handover.
Pay for the support you need
Clear starting rates.
Parts, longer repairs, migrations, networks and security projects are quoted separately before you approve them.
- Remote support
- From £35 per 30 minutes
- Home visits and repairs
- From £85 per hour
- Business on-site support
- From £95 per hour
Software, email, Microsoft 365, account and security problems.
Home IT, Wi-Fi and hands-on computer repair appointments.
Office IT, networks, devices and one-off business support.
Prefer ongoing cover instead of paying per visit? See Managed IT plans — entirely optional, not needed to book ad-hoc help.
What customers say
Calm, clear help when technology is frustrating.
“Their team is not only knowledgeable but also incredibly responsive. They quickly resolved our wireless network issues and provided proactive maintenance that has kept our small business running smoothly.”
“We had WiFi issues and couldn't get anyone to come the same day. Then I contacted Verge Tech and a wonderful, professional and friendly young chap came within the hour. He fixed our problem and we were so very grateful.”
On-site coverage
London, Berkshire and Surrey
Remote support is available across the UK. Booked engineer visits cover our practical service area, including:
Check the full service areaReady when you are
Let's get it fixed.
Book a remote session or on-site visit. We will confirm the right next step and the likely cost before work begins.