Free IT Health Check for London Businesses.
Our Microsoft and CompTIA certified senior engineers audit 20 areas of your IT environment — security, Microsoft 365, network, backup and hardware — and give you a plain-English report. No charge, no obligation, no jargon.
How it works
Three steps to a clear picture of your IT
Fill in the form
Tell us a little about your business, your devices and your biggest IT concerns. Takes about two minutes.
We call you within one business day
A senior engineer calls to go through your setup and ask the right questions. For most businesses that is enough to give you the full picture. If we genuinely need to inspect hardware or network kit in person, we will quote a separate on-site survey — that is never included automatically.
You get a plain-English report
We tell you what is working, what needs attention, and a priority order for fixing it. No technical jargon, no inflated list of problems.
What we check
The 20-point IT health assessment
Five categories, four checks each. Based on the NCSC Cyber Essentials framework and real-world patterns from supporting London SMEs. You get the full results, not a summary.
Security
- Antivirus and endpoint protection in place and up to date
- Multi-factor authentication enabled on all accounts
- Password policy and manager in use across the team
- Staff awareness of phishing and social engineering
Microsoft 365 & Email
- Third-party backup for email and OneDrive data
- Secure Score reviewed and improved
- Shared mailboxes and permissions audited
- Spam and phishing filtering correctly configured
Network & Wi-Fi
- Router and firewall firmware current
- Guest Wi-Fi isolated from the business network
- Remote access (VPN or equivalent) reviewed
- Network devices inventoried and documented
Hardware & Software
- All Windows and macOS devices receiving updates
- Ageing hardware identified before it becomes a problem
- Software licences audited — no gaps, no waste
- Unused user accounts deactivated promptly
Backup & Recovery
- Backup tested and verified within the last 90 days
- Recovery time and point objectives documented
- Cloud and local backup strategy covering all critical data
- Data retention policy defined and applied
What you get
- A clear pass / attention needed rating for each area
- Priority order for anything that needs fixing
- Plain-English explanation — no unexplained acronyms
- Honest assessment — we flag genuine risks
Who requests this
Four types of business that benefit most
No IT support at all
You have been managing everything yourselves and are not sure what you might be missing. The health check gives you a neutral view without committing to anything.
Just changed IT provider
You want to understand what the previous team did or did not do. The check gives you an independent baseline before your new provider takes over.
Growing quickly
Adding staff and devices faster than the IT is keeping up. The check identifies gaps that tend to emerge as businesses scale — access management, backup coverage, device standards.
Had an IT problem recently
A virus, a breach, a lost device or a failed backup. The check helps you understand whether it was a one-off or whether there are wider vulnerabilities to address.
Who carries out the check
Senior engineers, direct line
Noman Maqsood
Lead IT Engineer
Lead engineer at Verge Tech Solutions. Heads a team of Microsoft and CompTIA certified engineers delivering IT support, computer repairs, networking and managed IT for businesses and homes across London, Berkshire and Surrey.
Prefer to talk first?
020 3376 1140Direct Request
Request your free IT health check
We will call you within one business day to arrange.
FAQs
Free IT health check — answered.
Is the IT health check genuinely free?
Yes — the phone check itself never costs anything, has no obligation and no hard sell. We go through 20 areas of your IT environment by asking the right questions, give you an honest assessment, and only recommend paid work if we find something that genuinely needs attention. If an in-person survey would help, we quote that separately — it is not part of the free check. Many businesses leave the check with a clean bill of health and no further action needed.
How long does the health check take?
The call itself takes around 30 minutes and is always free. If we agree a hands-on survey is genuinely needed for network, hardware or server checks, that typically takes 1 to 2 hours and is charged at our standard on-site rate — we quote it clearly beforehand. We only suggest one if the phone check cannot answer your question.
What do I need to prepare before the check?
Nothing beyond a list of any IT problems or concerns you already know about. We do the rest. Remote checks need access via a secure screen-share tool. On-site checks need access to your main router and any servers or network hardware.
Will you try to sell me a contract at the end?
We will tell you what we found and what, if anything, needs attention. If ongoing managed IT support would help and you want to discuss it, we are happy to. But the health check result is yours regardless of what you decide next.
Who carries out the health check?
A named senior engineer from the Verge Tech team — Microsoft and CompTIA certified, with enterprise IT background behind every visit. You speak directly with the engineer doing the work, not a call centre.
Do you offer the health check outside London?
The free phone check is available to businesses anywhere in the UK. On-site surveys are a paid extra, quoted separately, and available across London, East Berkshire and North Surrey. If you are outside those areas, the phone check covers the majority of what we assess.
Actionable Insights
Ready to see where your IT stands?
Fill in the form above or call us directly. The health check is free — the results are genuinely useful.
Mon–Sat 09:30–18:00 · We call you back within one business day