Microsoft 365 Solutions & Support — London
Get more out of Microsoft 365. We set up, manage and support M365 for London SMEs — from initial setup and email migration to ongoing administration and security.
Best for
Small businesses that need practical Microsoft 365, network, security and user support without a call centre.
Pricing
Setup from £150 · Migration quoted on size · Admin included in managed IT packages
Response
Remote first where sensible, on-site when hands are needed.
Coverage
London, Berkshire and Surrey for on-site support.
Why people book this
Business IT support should reduce risk, not just answer tickets.
Verge Tech supports the technology small businesses depend on every day: Microsoft 365, laptops, desktops, Wi-Fi, printers, backups, security, user accounts and business software. Managed clients get a proactive model so obvious risks are handled before they become downtime.
Microsoft 365 and email issues
Outlook syncing problems, MFA lockouts, shared mailbox permissions, Teams call quality, SharePoint access. Most are remote-fixable in under an hour with admin access.
Wi-Fi, network and printer faults
Slow Wi-Fi, dropped connections, offline printers, VPN issues, network segmentation gaps. On-site visit usually needed for hardware; we audit and recommend before replacing kit.
Security and compliance pressure
Cyber Essentials readiness, MFA rollout, backup verification, ransomware protection, GDPR-friendly data handling. We work through the practical list, not the marketing one.
What's included
Everything covered, in plain English.
A clear scope of work so there are no surprises after we arrive. Anything outside this list gets quoted before we start.
How it works
A clear route from problem to fix.
Map the issue and business impact
Secure the urgent problem first
Fix the root cause
Document next steps and prevention
Transparent pricing
Clear routes, no hidden call-out fees.
Most jobs fit one of these three routes. You always see the price before work starts. Bigger jobs get a written fixed quote.
Essential
£299/mo
Small teams that need reliable support and basic protection.
- 1-5 users
- Remote support
- Patch checks
Most common
Business
£499/mo
Growing teams that need proactive support and on-site visits.
- 5-15 users
- Priority response
- Backup checks
Advanced
£799/mo
Established businesses with higher security and continuity needs.
- 15+ users
- Emergency response
- Cyber Essentials guidance
Service detail
Senior engineer-led support for small teams.
The strongest positioning for Verge Tech is engineer-led support: senior engineers, practical infrastructure experience, clear ownership and an accountable technical team.
Responsive user support
Users need a direct route to someone technical when email, Wi-Fi, Microsoft 365, printers or laptops stop working.
Microsoft 365 managed properly
We support Exchange Online, Teams, OneDrive, SharePoint, MFA, shared mailboxes, licence cleanup and account security.
Security-led small business IT
Modern IT support includes MFA, patching, endpoint protection, backup checks, password hygiene and practical Cyber Essentials preparation.
Who this is for
Built for real users.
If you recognise yourself in any of these, we've done the work before.
FAQs
Questions people ask before booking.
Which M365 plan do I need?
M365 Business Basic (£5/user/month) covers email and core apps. Business Standard (£10.50/user/month) adds desktop Office apps. Business Premium (£18.60/user/month) adds Intune and advanced security. We can advise based on your needs.
Can you migrate our emails from Gmail to Microsoft 365?
Yes. We migrate emails, contacts and calendars from Gmail, on-premise Exchange or other providers to M365. We plan the migration to minimise disruption.
Can you train our staff on Microsoft 365?
Yes — basic Teams, Outlook and OneDrive training is available. Sessions are informal and practical, not classroom-style.
Do you support existing M365 tenants?
Yes. We can take over administration of an existing M365 tenant, fix configuration issues and improve security.
Your team
Senior Engineers
Microsoft & CompTIA certified senior engineers
No call-out fee
In West London
Surrounding areas standard rate
Same-day
Where diary allows
Remote support starts in minutes
Related services
Other things we cover.
If your problem doesn't quite fit this page, one of these probably does.
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View serviceReady to book?
Tell us what's broken, slow or worrying you.
We'll confirm whether remote or on-site support is the right first step, then agree the price before any work starts.