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Business IT supportLondon · Berkshire · SurreyMicrosoft & CompTIA certified

Cloud Data Backup Solutions — London Businesses

Data loss costs businesses thousands. We set up and monitor cloud backups for London SMEs — automated, tested and reliable. Because if you have not tested your backup, you do not have a backup.

Best for

Small businesses that need practical Microsoft 365, network, security and user support without a call centre.

Pricing

Assessment: Free · Setup from £99 · Monitoring included in Business and Professional packages

Response

Remote first where sensible, on-site when hands are needed.

Coverage

London, Berkshire and Surrey for on-site support.

Why people book this

Business IT support should reduce risk, not just answer tickets.

Verge Tech supports the technology small businesses depend on every day: Microsoft 365, laptops, desktops, Wi-Fi, printers, backups, security, user accounts and business software. Managed clients get a proactive model so obvious risks are handled before they become downtime.

Microsoft 365 and email issues

Outlook syncing problems, MFA lockouts, shared mailbox permissions, Teams call quality, SharePoint access. Most are remote-fixable in under an hour with admin access.

Wi-Fi, network and printer faults

Slow Wi-Fi, dropped connections, offline printers, VPN issues, network segmentation gaps. On-site visit usually needed for hardware; we audit and recommend before replacing kit.

Security and compliance pressure

Cyber Essentials readiness, MFA rollout, backup verification, ransomware protection, GDPR-friendly data handling. We work through the practical list, not the marketing one.

What's included

Everything covered, in plain English.

A clear scope of work so there are no surprises after we arrive. Anything outside this list gets quoted before we start.

Cloud backup setup (OneDrive, SharePoint, Veeam)
M365 mailbox and SharePoint backup
Automated backup scheduling
Backup monitoring and alerting
Recovery testing (quarterly)
On-premise NAS backup solutions
Disaster recovery planning

How it works

A clear route from problem to fix.

1

Map the issue and business impact

2

Secure the urgent problem first

3

Fix the root cause

4

Document next steps and prevention

Transparent pricing

Clear routes, no hidden call-out fees.

Most jobs fit one of these three routes. You always see the price before work starts. Bigger jobs get a written fixed quote.

Essential

£299/mo

Small teams that need reliable support and basic protection.

  • 1-5 users
  • Remote support
  • Patch checks

Most common

Business

£499/mo

Growing teams that need proactive support and on-site visits.

  • 5-15 users
  • Priority response
  • Backup checks

Advanced

£799/mo

Established businesses with higher security and continuity needs.

  • 15+ users
  • Emergency response
  • Cyber Essentials guidance

Service detail

Senior engineer-led support for small teams.

The strongest positioning for Verge Tech is engineer-led support: senior engineers, practical infrastructure experience, clear ownership and an accountable technical team.

Responsive user support

Users need a direct route to someone technical when email, Wi-Fi, Microsoft 365, printers or laptops stop working.

Microsoft 365 managed properly

We support Exchange Online, Teams, OneDrive, SharePoint, MFA, shared mailboxes, licence cleanup and account security.

Security-led small business IT

Modern IT support includes MFA, patching, endpoint protection, backup checks, password hygiene and practical Cyber Essentials preparation.

Who this is for

Built for real users.

If you recognise yourself in any of these, we've done the work before.

professional servicesclinics and healthcareestate agentscreative studiosretail and hospitalityhybrid teams

FAQs

Questions people ask before booking.

Does Microsoft 365 back up my data automatically?

No. M365 retains deleted data for 30–93 days depending on settings, but it is not a proper backup. We set up third-party backup for M365 to give you proper protection.

How often are backups taken?

Typically daily, but we can configure more frequent backups for critical data. We set this based on how often your data changes and your recovery requirements.

What happens if we need to restore data?

We handle the restore for you. We test restores quarterly as part of our managed IT service to make sure backups actually work when you need them.

How much does cloud backup storage cost?

It depends on how much data you have. We assess this during setup and recommend a cost-effective solution. Most small businesses pay £20–£60/month for backup storage.

Your team

Senior Engineers

Microsoft & CompTIA certified senior engineers

Trustpilot

4.6

18 reviews

Read reviews

No call-out fee

In West London

Surrounding areas standard rate

Same-day

Where diary allows

Remote support starts in minutes

Ready to book?

Tell us what's broken, slow or worrying you.

We'll confirm whether remote or on-site support is the right first step, then agree the price before any work starts.

0203 488 0336Book Now
Microsoft & CompTIA Certified
4.9★ Google Rated
0203 488 0336

Verge Tech support

How can we help?

Tell us what is wrong. We can help with repairs, Wi-Fi, remote support, or business IT.

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