Software and App Installation in London
Need software installed, activated, updated or cleaned up? We set up Microsoft 365, antivirus, printer drivers, Zoom, Teams, Adobe apps and specialist software remotely or at your home.
Best for
Households needing plain-English help with Wi-Fi, computers, email, printers, backup and online safety.
Pricing
Software installation from £50 · Remote or on-site · No call-out fee in West London
Response
Remote support for software issues, home visits for hardware, Wi-Fi and setup jobs.
Coverage
London, Berkshire and Surrey for home visits.
Why people book this
Home IT support should be patient, practical and jargon-free.
Verge Tech helps households with the technology that interrupts daily life: weak Wi-Fi, printers, slow laptops, email problems, virus warnings, data recovery, smart devices and new device setup. The work is explained clearly and paced properly.
Licence or account problems
Office, Adobe, antivirus and specialist apps often fail because the licence is tied to the wrong account or an old email address.
Drivers missing or outdated
Printers, scanners, webcams and audio devices need the correct driver, not just the one Windows guesses.
Apps crashing or conflicting
Old versions, duplicate security tools and broken add-ins can stop otherwise good software from opening.
What's included
Everything covered, in plain English.
A clear scope of work so there are no surprises after we arrive. Anything outside this list gets quoted before we start.
How it works
A clear route from problem to fix.
Check system requirements, licence and account access
Install or repair the app cleanly
Update drivers, permissions and default settings
Test the app with your real files or workflow
Transparent pricing
Clear routes, no hidden call-out fees.
Most jobs fit one of these three routes. You always see the price before work starts. Bigger jobs get a written fixed quote.
Remote session
£50/hr
Email, software, account and simple setup issues.
- Fast start
- No travel time
- Secure session
Most common
Home visit
£80/hr
Wi-Fi, printers, laptops, smart devices and repair checks.
- No call-out fee
- Plain-English help
- Same-day where available
Repair or setup
Quoted
Parts, data recovery, new devices and bigger home setups.
- Fixed quote
- Data protected
- Handover notes
Service detail
Friendly help without rushing the customer.
Home support is part technical work and part communication. We explain what changed, leave notes and make sure the household can carry on after the visit.
Wi-Fi, printers and devices
We fix weak Wi-Fi, offline printers, new laptops, smart devices and email issues across Windows, macOS, iOS and Android.
Safe, patient support
Older adults and less confident users get clear explanations without pressure, jargon or rushed handover.
Security and backup basics
We help with scam warnings, antivirus, browser pop-ups, password hygiene, account recovery and backup checks.
Who this is for
Built for real users.
If you recognise yourself in any of these, we've done the work before.
Clean setup
We install the app and make sure it is usable afterwards.
A proper install includes accounts, updates, defaults, shortcuts and a real test, not just clicking Next until a progress bar finishes.
Microsoft 365
Outlook, Word, Excel, Teams, OneDrive, licence activation and profile setup.
Printer and scanner software
Drivers, scan utilities, default printer settings and test print or scan.
Security software
One antivirus installed properly, expired trial tools removed, browser protections checked.
Specialist apps
Adobe, accounting, creative, education or vendor apps installed with system requirements checked first.
FAQs
Questions people ask before booking.
Can you install software remotely?
Yes. For most software installs — Office, antivirus, drivers and apps — we can connect remotely and get it done without an on-site visit.
My software is asking for a licence key I have lost — can you help?
In many cases yes. We can retrieve licence keys from the registry for software installed on your machine, or help you contact the vendor to recover your licence.
Can you remove programs that came pre-installed on my laptop?
Yes. We remove bloatware, trial software and programs you do not want, leaving your computer cleaner and faster.
Can you install software on multiple computers?
Yes. For businesses needing software deployed across several devices, we can handle the rollout efficiently — remote or on-site.
Can you help if Office will not activate?
Yes. We check the Microsoft account, licence assignment, old installations and activation cache, then reinstall only if needed.
Do I need to buy the software first?
For paid software, yes, unless you want us to advise first. We do not supply cracked software or unsafe downloads.
Your team
Senior Engineers
Microsoft & CompTIA certified senior engineers
No call-out fee
In West London
Surrounding areas standard rate
Same-day
Where diary allows
Remote support starts in minutes
Related services
Other things we cover.
If your problem doesn't quite fit this page, one of these probably does.
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View serviceReady to book?
Tell us what's broken, slow or worrying you.
We'll confirm whether remote or on-site support is the right first step, then agree the price before any work starts.