Book an Engineer Visit.
On-site and remote IT support for homes and businesses across London, Berkshire and Surrey. No call-out fees. Fixed price confirmed before any work starts.
Choose your service
Book online, instantly
Pick a service below and choose a time that works for you.
Home IT Support
Engineer call-out · Pay on visit
An engineer comes to your home to diagnose faults, repair hardware or set up your devices. No unplugging, no carrying kit across London.
- Hardware repairs and diagnostics
- Wi-Fi and printer setup
- Data recovery and backup
- New device setup
Business IT Support
Engineer call-out · Invoice available
Professional on-site support for critical business IT with minimal downtime. We can act as your external IT department.
- Network troubleshooting
- Server maintenance
- Workstation deployment
- Security audits
Looking for Managed IT Services?
Managed IT packages are tailored to each business — monitoring, support, security and more.
Remote IT Support
UK-wide · Secure screen-share · Software fixes, virus removal, Microsoft 365
Not sure which to book?
Match your symptoms to the right service
Software & app issues
Your device powers on but crashes, errors or runs slow.
Cloud & email
You need help with Microsoft 365, Google Workspace or email setup.
Security & updates
Malware removal, patches or general system tune-ups.
Immediate fix
Urgent issue and you want it sorted today, not next week.
Connectivity
Internet works but you can’t reach files, printers or network drives.
Multi-user issues
The problem affects multiple people or involves cabling.
FAQs
Frequently asked questions
Is there a call-out fee for engineer visits?
No. You only pay for time spent diagnosing or fixing the issue. Any charges are confirmed before work starts.
How quickly can you come out?
Remote support and engineer visits must be booked. Same-day appointments may be available depending on the job and engineer diary. Book online or call and we will confirm the next slot.
What if the problem can’t be fixed remotely?
We’ll arrange an on-site visit. The remote session is still chargeable — it lets us diagnose the problem so the engineer arrives prepared.
Do you charge if I don’t proceed after the quote?
Yes. Time spent on diagnostics, remote support or on-site assessment is chargeable even if you decide not to proceed with the work.
What payment methods do you accept?
Card (including contactless), bank transfer and cash. Payment is taken on completion. Business clients can be invoiced.
Ready when you are
Book an engineer visit or a remote session. Appointment times depend on engineer availability and the type of work required.