Book anEngineer Visit
On-site and remote IT support for homes and businesses across London, Berkshire and Surrey. No call-out fees. Fixed price confirmed before any work starts.
Choose your service
Book online, instantly
Pick a service below and choose a time that works for you.
Home IT Support
Engineer call-out · Pay on visit
An engineer comes to your home to diagnose faults, repair hardware or set up your devices. No unplugging, no carrying kit across London.
- Hardware repairs and diagnostics
- Wi-Fi and printer setup
- Data recovery and backup
- New device setup
Business IT Support
Engineer call-out · Invoice available
Professional on-site support for critical business IT with minimal downtime. We can act as your external IT department.
- Network troubleshooting
- Server maintenance
- Workstation deployment
- Security audits
Looking for Managed IT Services?
Managed IT packages are tailored to each business — monitoring, support, security and more. We’ll put together a quote.
Remote IT Support
UK-wide · Secure remote desktop · Software fixes, virus removal, Microsoft 365
Not sure which to book?
Match your symptoms to the right service
Software & app issues
Your device powers on but crashes, errors or runs slow.
Cloud & email
You need help with Microsoft 365, Google Workspace or email setup.
Security & updates
Malware removal, patches or general system tune-ups.
Immediate fix
Urgent issue and you want it sorted today, not next week.
Connectivity
Internet works but you can’t reach files, printers or network drives.
Multi-user issues
The problem affects multiple people or involves cabling.
Still not sure? Give us a call and we’ll help you work it out.
0203 488 0336The process
How booking works
Pick support type
Home, business or remote — whichever fits.
Choose a slot
Use our calendar to find a time that works.
Tell us the issue
A quick description so we arrive prepared.
Get sorted
We send a remote link or an engineer to your door.
For on-site visits
- Make sure the device is accessible
- Have an adult present
- Passwords / login details ready
- Back up important files if possible
For remote sessions
- Device connected to the internet
- Close sensitive or personal windows
- Stay nearby for confirmations
- Login passwords to hand
FAQs
Frequently asked questions
Is there a call-out fee for engineer visits?+
How quickly can you come out?+
What if the problem can’t be fixed remotely?+
Do you charge if I don’t proceed after the quote?+
What payment methods do you accept?+
Ready when you are
Book an engineer visit or a remote session. Same-day slots available across London, Berkshire and Surrey.