Windows Repair and Installation in London
Windows stuck in automatic repair, showing blue screens, running painfully slowly or failing updates? We repair Windows 10 and Windows 11, protect your files first, then choose the lightest fix that will actually hold.
Best for
Households needing plain-English help with Wi-Fi, computers, email, printers, backup and online safety.
Pricing
Windows repair from £69 · Reinstall from £89 (includes data backup)
Response
Remote support for software issues, home visits for hardware, Wi-Fi and setup jobs.
Coverage
London, Berkshire and Surrey for home visits.
If Windows is looping or the drive is clicking, protect the files first.
A reset or reinstall can make a data-recovery job harder. We check the drive and backup route before changing partitions, reinstalling Windows or running destructive repair tools.
- Do not factory reset if files are not backed up
- Do not ignore clicking, freezing or SMART warnings
- Have your Microsoft account details ready if possible
- Keep the BitLocker recovery key if Windows asks for it
Why people book this
Home IT support should be patient, practical and jargon-free.
Verge Tech helps households with the technology that interrupts daily life: weak Wi-Fi, printers, slow laptops, email problems, virus warnings, data recovery, smart devices and new device setup. The work is explained clearly and paced properly.
Automatic repair loop
Often caused by corrupted boot files, failed updates or a failing SSD. We check storage health before running repair commands.
Blue screens and restarts
Drivers, RAM, storage, overheating and update conflicts can all cause BSOD errors. We diagnose from logs and hardware checks.
Windows 10 after end of support
Windows 10 support ended on 14 October 2025. We help with Windows 11 upgrade, replacement advice or safer temporary options.
What's included
Everything covered, in plain English.
A clear scope of work so there are no surprises after we arrive. Anything outside this list gets quoted before we start.
How it works
A clear route from problem to fix.
Check drive health and backup status
Repair boot, update, driver or account issues where possible
Reinstall Windows only when repair is not sensible
Restore files, drivers, updates and essential apps
Transparent pricing
Clear routes, no hidden call-out fees.
Most jobs fit one of these three routes. You always see the price before work starts. Bigger jobs get a written fixed quote.
Remote session
£50/hr
Email, software, account and simple setup issues.
- Fast start
- No travel time
- Secure session
Most common
Home visit
£80/hr
Wi-Fi, printers, laptops, smart devices and repair checks.
- No call-out fee
- Plain-English help
- Same-day where available
Repair or setup
Quoted
Parts, data recovery, new devices and bigger home setups.
- Fixed quote
- Data protected
- Handover notes
Service detail
Friendly help without rushing the customer.
Home support is part technical work and part communication. We explain what changed, leave notes and make sure the household can carry on after the visit.
Wi-Fi, printers and devices
We fix weak Wi-Fi, offline printers, new laptops, smart devices and email issues across Windows, macOS, iOS and Android.
Safe, patient support
Older adults and less confident users get clear explanations without pressure, jargon or rushed handover.
Security and backup basics
We help with scam warnings, antivirus, browser pop-ups, password hygiene, account recovery and backup checks.
Who this is for
Built for real users.
If you recognise yourself in any of these, we've done the work before.
Repair routes
We avoid reinstalling Windows unless it is the right route.
A clean install can fix many problems, but it also takes longer and risks missing app settings. We try the repair route first when it is safe.
Startup repair
Boot files, recovery environment, disk checks and recent update rollback where the drive is healthy.
Windows Update repair
Failed cumulative updates, stuck downloads, component store repair and driver conflicts.
Clean reinstall
Used when repair would be slower or less reliable. Files are backed up first where the drive allows it.
Upgrade planning
Windows 11 compatibility, TPM, storage space, app readiness and backup checked before upgrade.
FAQs
Questions people ask before booking.
My computer is stuck on "Preparing automatic repair" — can you fix it?
Yes. This is one of the most common Windows issues we fix. It is usually caused by corrupted boot files or a failing hard drive. We diagnose the root cause.
Will I lose my files if Windows is reinstalled?
We back up your data before any reinstall. As long as the drive is working, your files are safe.
Should I upgrade to Windows 11?
If your PC supports it, yes. Windows 10 support ended on 14 October 2025, so unsupported home machines need an upgrade, an Extended Security Updates route, or replacement planning. We can check compatibility and handle the upgrade.
Can you fix Windows without coming to my home?
For many issues yes — remote access works well for software fixes. Startup and blue screen issues usually require an on-site visit or for you to bring the computer to us.
Can you recover files before reinstalling Windows?
Yes. If the drive still works, we back up your user folders before reinstalling. If the drive is failing, we switch to a data-recovery route first.
What if Windows asks for a BitLocker recovery key?
We help you look for the key in your Microsoft account or business account. Without the key, encrypted data may not be recoverable, so we check this before reinstall work.
Your team
Senior Engineers
Microsoft & CompTIA certified senior engineers
No call-out fee
In West London
Surrounding areas standard rate
Same-day
Where diary allows
Remote support starts in minutes
Related services
Other things we cover.
If your problem doesn't quite fit this page, one of these probably does.
Computer Virus Removal Service
Computer running slowly, showing pop-ups, redirecting your browser or warning about ransomware? Our virus removal service clears malware from Windows PCs, laptops and Macs — on-site across London, Berkshire and Surrey, or remotely UK-wide. We secure your browser and accounts, then explain what happened in plain English.
View serviceComputer Help for Seniors London
Struggling with your computer, tablet or smartphone? We offer patient, friendly IT help for older adults at home across London, Berkshire and Surrey. No jargon, no rush, no embarrassment — and family members can book a visit on a parent’s behalf.
View serviceData Recovery London
Lost important files? Failed hard drive? Accidentally deleted something? We recover data from failed hard drives, corrupted USB drives, SSDs and memory cards across London, Berkshire and Surrey — with a free, honest assessment first and a no-recovery, no-fee promise on standard jobs.
View serviceReady to book?
Tell us what's broken, slow or worrying you.
We'll confirm whether remote or on-site support is the right first step, then agree the price before any work starts.