Computer Repair Richmond
Computer trouble in Richmond? We repair laptops, desktops, Macs and gaming PCs across Richmond, Twickenham, Kew, East Sheen and the surrounding TW area. Screen replacements, slow machines, no power, virus removal and upgrades, with same-day service where the diary allows and no call-out fee.
Best for
Homes, small offices and business devices that need clear diagnosis before repair.
Pricing
Diagnostic: Free · Repairs from £49 · On-site from £80/hour · No call-out fee
Response
Same-day diagnosis where parts and diary space allow.
Coverage
London, Berkshire and Surrey for on-site work.
Why people book this
Computer repair should start with a proper diagnosis, not a guess.
Verge Tech repairs laptops, desktops, Macs and gaming PCs with a fixed quote before work starts. The priority is to protect your data, identify the fault, explain the options and avoid spending money on a device that is past economical repair.
Slow or freezing performance
Common causes: failing storage, low RAM, bloatware, or malware running quietly in the background. Often fixed in a single visit with an SSD upgrade or a proper cleanup.
Hardware faults and damage
Cracked screens, swollen batteries, broken keyboards, water damage and dead motherboards. We diagnose for free and quote before any parts are ordered.
Will not boot or blue screens
Recovery starts with protecting your data. We pull the drive if needed, then work back from boot logs to identify the root cause — Windows reset is a last resort, not a first.
What's included
Everything covered, in plain English.
A clear scope of work so there are no surprises after we arrive. Anything outside this list gets quoted before we start.
How it works
A clear route from problem to fix.
Describe the fault and device model
We diagnose the likely cause
You approve the fixed repair route
We repair, test and explain what changed
Transparent pricing
Clear routes, no hidden call-out fees.
Most jobs fit one of these three routes. You always see the price before work starts. Bigger jobs get a written fixed quote.
Remote help
£50/hr
Software, email, Windows and account issues.
- Secure remote session
- Clear diagnosis
- No visit needed
Most common
On-site repair
£80/hr
Hardware, Wi-Fi, printer and device faults.
- No call-out fee
- Same-day where available
- Fixed quote first
Parts and upgrades
Quoted
Screens, SSDs, RAM, batteries and specialist parts.
- Parts confirmed first
- Supplier warranty
- Workmanship covered
Service detail
Repair, explain, prevent repeat faults.
Many repair jobs reveal a deeper issue: failing storage, poor backup, overheating, malware or old hardware. We fix the visible fault and leave practical notes so the same issue is less likely to return.
Diagnosis before parts
We check the device, confirm the likely fault and explain whether repair, upgrade or replacement is the sensible route.
Data treated carefully
Any repair that risks data starts with a backup or recovery assessment. We do not copy or inspect files beyond what the job requires.
Fixed repair route
You approve the repair and parts before work starts. No hourly creep and no surprise bills at handover.
Who this is for
Built for real users.
If you recognise yourself in any of these, we've done the work before.
FAQs
Questions people ask before booking.
Do you offer same-day computer repair in Richmond?
Often yes. For common jobs such as screen replacement, SSD upgrades and virus removal we can usually help the same day or next day across Richmond, Twickenham and Kew. Call us with your postcode and the fault and we will confirm availability.
Do you come to me or do I drop the computer off?
Both. We offer mobile repair where we come to your home or office around Richmond and the TW9 and TW10 area, and a drop-off and collection option for bench repairs. We agree the best route when you book.
Can you fix a Mac in Richmond?
Yes. We repair MacBook Air, MacBook Pro, iMac and Mac Mini, covering screens, batteries, macOS problems, slow performance and data recovery. For Apple Silicon models we will tell you honestly what is repairable and what is limited by soldered parts.
Do you support Richmond businesses as well as home users?
Yes. We repair computers for both. If you run a business in Richmond and want ongoing support rather than one-off repairs, our IT support and managed IT packages cover Richmond and the wider area.
Your team
Senior Engineers
Microsoft & CompTIA certified senior engineers
No call-out fee
In West London
Surrounding areas standard rate
Same-day
Where diary allows
Remote support starts in minutes
Related services
Other things we cover.
If your problem doesn't quite fit this page, one of these probably does.
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View serviceMac Repair London
We repair all Apple Mac computers — MacBook Air, MacBook Pro, iMac, Mac Mini and Mac Pro. Screen repairs, battery replacements, keyboard faults, macOS problems, slow performance and data recovery.
View serviceReady to book?
Tell us what's broken, slow or worrying you.
We'll confirm whether remote or on-site support is the right first step, then agree the price before any work starts.