PC Hardware Repair & Smart Home Optimization in Slough

The Problem

A homeowner in Slough contacted us with two frustrating issues. First, their primary desktop PC—used for both remote working and gaming—had completely shut down mid-use and refused to power back on. There were no lights, no fans, and no signs of life.

Second, they had recently installed a Ring doorbell and a Nest smart thermostat, but both devices kept dropping off the network, making them essentially useless when the homeowner was away.

The Solution

Instead of requiring the client to unplug everything and haul a heavy desktop into a repair shop, we booked a convenient Home On-Site Visit (£85/hr) to resolve both issues in their actual environment.

• Hardware Diagnosis & RepairWe used a power supply tester to quickly confirm the PC's Power Supply Unit (PSU) had failed. We replaced it on-site with a high-quality, 80+ Gold certified unit. We then successfully booted the machine to verify the motherboard and storage were undamaged.
• Guaranteed WorkmanshipThe repair was completed with our standard 3-month workmanship warranty on labour, alongside the manufacturer's multi-year warranty on the new power supply unit.
• Smart Home Wi-Fi OptimizationWe analyzed the home's Wi-Fi interference. We moved the ISP router to a central, elevated position away from metal appliances, split the 2.4GHz and 5GHz bands, and locked the smart home devices to the longer-range 2.4GHz network.

The Results

The client's desktop PC was back up and running the same day, allowing them to resume remote work the following morning without skipping a beat.

By optimizing the router placement and band configuration, the smart doorbell and thermostat now maintain a rock-solid connection. The homeowner no longer misses parcel deliveries due to camera dropouts, demonstrating the value of professional, in-home IT support.